James Bishop, Senior Talent Development Manager, Service King
“Workboard helped eliminate the 'sink or swim' mentality towards employee performance.”
James Bishop is Senior Talent Development Manager at Service King Collision Repair Centers, an automotive repair franchise business with over 250 locations and 5000 employees. The branches are routinely named "best place to work" in their communities. In 2015, the company added over 50 stores, with more than 10 acquisitions in the last year. James' team has gone from 2 to 35 people during this period of rapid expansion.
The top 5 reasons James loves Workboard:
We used to have to call or text our team members to find out the status of action items. With Workboard, we're able to use action items to see what's on track and what's not in real time.
We can quickly communicate our current priorities and status to other departments using Workboard printouts that summarize our team's action items. Even as our team and workload grows, it's easy to stay aligned with the rest of the business.
We use Workboard comments as an internal communication tool to annotate or narrate how work is progressing, allowing others to jump in, catch up or contribute.
The morning Daily Due email lets us focus on what's due today and tomorrow. The end-of-day Daily Digest email provides a summary of the day's progress and status on action items that you're involved in.
We used to have daily meetings to coordinate work and priorities – now we no longer spend hours meeting about what's done and who's doing what — Workboard provides real-time transparency on status and progress.