Workboard Status
Velocity Guru

Ground Control, this is Major Tom…

Workboard is up and running... nothing to report here!

Recent Reports

May 27, 2021

Security Certificate issue

May 27 2021, 7:27pm PST

Some customers experienced an error message regarding WorkBoard's security certificate. The issue was resolved at 7:54pm PST.

May 26, 2021

Intermittent system slowdown

10:40am PST

Some customers were experiencing sporadic issues and delays when accessing WorkBoard. Performance is currently back to normal, and all hands are continuing to actively monitor.

March 19, 2021

Scheduled downtime for European customers

05:00pm PST

While the WorkBoard platform for European customers was migrated from AWS to Microsoft Azure, WorkBoard was unavailable for those customers for 3 hours.

Tuesday March 16 2021

Intermittent system slowdown

9:26am PST

Some users in some regions experienced intermittent slow system performance. The issue was resolved at 10:08am PST.

Wednesday March 10 2021

Intermittent system slowdown

9:22am PST

Some users in some regions experienced intermittent slow system performance. The issue was resolved at 9:45am PST.

Friday February 26 2021

Service interruption

7:47pm PST

We received a gateway error from Microsoft Azure that stopped traffic to WorkBoard. Service was restored at 9:15pm PST.

Monday February 22 2021

Intermittent system slowdown

7:31am PST

Some users experienced intermittent slow system performance. The issue was resolved at 9:15am PST.

Thursday January 21 2021

Service interruption

4:34pm PST

Some users experienced difficulties accessing the WorkBoard platform due to a Microsoft Azure DevOps service event. The issue was resolved at 5:10pm PST.

Friday December 18 2020

Scheduled maintenance

7:00pm PST

The WorkBoard platform underwent scheduled maintenance from 7:00pm-10:00pm Pacific on Friday, December 18, 2020 in order to migrate from AWS to Microsoft Azure.

Monday October 19 2020

Intermittent system slowdown

8:27am PST

System Performance issues have been identified and updates made. Performance is returning to normal.

Monday June 29 2020

System slowdown

1:46pm PST

System Performance issues have been identified and updates made. Performance is returning to normal.

June 28, 2020

System slowdown

10:24pm PST

We experienced system issues following migration from Amazon to Azure over the weekend. Some users experienced slow performance and difficulties accessing the system. A resolution was pushed at 12:48pm on June 29.

June 23, 2020

System slowdown

09:36am PST

We briefly experienced system issues. The issue was resolved at 10:15am PST.

February 21, 2020

System slowdown

01:47pm PST

We briefly experienced system issues. A fix was pushed at 1:51pm.

July 8, 2019

Slow performance

09:57am PST

The Heatmap and My Objectives pages were affected by slow loading times. A fix was pushed at 11:38am.

November 20, 2018

Service interruption

11:38am PST

Some users were unable to log in due to a DNS conflict. The issue was resolved at 12:05pm.

July 18, 2018

Slow performance

10:02am PST

Page load time was unusually slow. A fix was pushed at 10:25pm.

November 26, 2018

Scheduled downtime for European customers

06:00pm PST

While data for European customers was moved to EU data centers, WorkBoard was unavailable for those customers for 2 hours.

January 14, 2017

Scheduled database upgrade

9:30pm PST

As part of a scheduled performance upgrade, WorkBoard was unavailable from 9:30pm to 9:32pm.

Feb 8, 2016

Notes formatting issue

11:35am PST

When saving an action item, formatting in the Notes section was not being saved. In addition, extra carriage returns/spaces were added to the Notes section.

Dec 4, 2015

Multiple file attachments issue

1:25pm PST

When attaching more than 2 files to an action item, only 2 were successfully saved. A fix was pushed Monday, December 7.

Nov 6, 2015

iOS Stability Issue

12:50pm PST

iOS 9 users were experiencing an issue in which the app crashed on launch or login. Fixed in the 2.7.1 app release.

Nov 3, 2015

Mail server issues

10:00am PST

Workboard experienced mail server issues from 12:00am to 8:00am PST.

If you are experiencing problems connecting to Workboard and do not see a notice posted, please visit our Help Center to file a ticket.