VIDEOS

AI-Driven Transformation in Business Operations & Customer Experience

Presented by Joel Neeb, Chief Transformation and Business Operations Officer, 8x8 at Accelerate 2025

Joel Neeb Shot speaker
Joel "Thor" Neeb
Former VP of Execution and Transformation in the Office of the CEO, VMWare
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Joel Neeb is a fighter-pilot-turned-transformation leader who drove VMware's cultural and operating model shift as VP of Execution and Transformation in the Office of the CEO. He launched a company-wide OKR program and Leadership Cohort for 40,000 employees, accelerating the pivot from enterprise software sales to SaaS/subscription while rolling out the AI roadmap and strategy.

Drawing from 14 years as a U.S. Air Force fighter pilot, he instilled mission alignment and high-stakes execution—rallying senior leaders on shared vision amid rapid change.

Before VMware, as CEO of Afterburner, he coached global orgs with elite military pros (pilots, SEALs, Rangers) on breakthrough performance, blending strategic vision with hands-on ops.