Hosted by Deidre Paknad, WorkBoard CEO
Hootsuite CEO Tom Keiser joins Deidre for a CEO to CEO chat on cohesion in chaos, the changing nature of connection and community, and leading the way forward in transformative times. Tom and Deidre first met when he was COO at Zendesk launching their OKR program on WorkBoard several years ago and he brought it with him as he took the helm as CEO at Hootsuite.
About Tom Keiser
Tom joined Hootsuite as CEO in July, 2020 when founder Ryan Holmes moved into the role of Chairman of the Board. Tom has over 30 years experience as a global business and technology leader. With a proven track record of transforming companies, prioritizing to realize value and a passion for making things work better, Tom has a history of building teams and clearing a path for them to do great things. He excels at scaling a business through hyper growth, placing an equal focus on people and customer experience.
Prior to joining Hootsuite, Tom spent four years at Zendesk as COO, where he helped build the company into the $9B+ publicly traded leader it is today. Before finding his sweet spot in SaaS, Tom held top roles in both operations and IT at major retail, finance and tech companies including The Gap Inc., L Brands, Ernst & Young, and Capgemini. Tom is a long serving board member of Big Brothers Big Sisters and is committed to being a strong neighbor and ally.
About Deidre Paknad
Deidre Paknad has founded and led three tech startups, acquired companies and been acquired, and led a high-growth business as an executive at IBM for several years; this affords her a unique perspective on using both speed and scale to drive growth. In her role as CEO at WorkBoard, she works with senior leadership teams at some of the world’s largest companies to clarify, align, and drive strategic priorities with greater speed and agility. She is a frequent speaker on Outcome Mindset™ and tapping into ambition.
Deidre has over a dozen patents and has twice been inducted into the Smithsonian Institution for innovation. Goldman Sachs named her one of the 100 most intriguing entrepreneurs of 2019. Deidre hosts The OKR Podcast, which focuses on accelerating outcomes and fostering an outcomes culture.